This post was almost called “_uck Home Depot” after a particularly difficult experience getting FSC certified information from the only Home Depot in the area that (I’ve been told) sells FSC certified lumber. Here’s how it went.
I called the only Home Depot in the area rumored to sell FSC certified lumber. I pressed 3 when prompted to go to the lumber department. They answered immediately. Read the rest of this entry »
I got my answer regarding FSC certification and lumber origins today from the Lowe’s “specialist” in my local store. While it wasn’t what I was hoping for, I have to say that not only did the process of getting feedback via the Lowe’s web site work, I’d say that this chap went above and beyond in providing me useful information. Here’s what he said: Read the rest of this entry »
Less than 12 hours after I sent my customer service inquiry re: lumber sourcing and FSC certification via the Home Depot and Lowe’s web sites, I have received a response. It is from Home Depot.
The note is a simple one: Read the rest of this entry »
